Donbet Casino Cookie Policy

Donbet Casino Cookie Policy explains which cookies the site uses, what they do, how long they last and how you can manage analytics, marketing and preference cookies.

What exactly are cookies?

Cookies are small text files that your browser stores when you visit a website. They allow the site to remember things about you and your preferences between pages and sessions. Some are strictly necessary for the site to function, while others serve analytics, advertising targeting or preference purposes such as remembering your chosen language and currency.

Alongside cookies we also use similar technologies such as web beacons, pixels and local storage that serve the same purposes. For readability this document refers to all of them as cookies. A cookie may contain information readable only by our site, or information read by a third party such as Google or Meta.

Which categories of cookies do we use?

Strictly necessary cookies keep you logged in, remember your bet slip contents and maintain your session securely. Without these cookies you cannot create an account or make a deposit. They cannot be opted out of because they form the foundation of the site's functionality. They expire at the end of your session or after a maximum of 7 days.

Preference cookies remember your language, currency, dark mode setting and which welcome modals you have already seen. They remain active for 6 to 12 months. Analytics cookies from Google Analytics and our own tooling give us insight into which pages players visit and where they drop off, on an anonymised basis. Marketing cookies from Meta, TikTok and Google Ads let us show you relevant adverts based on your interests and are always opt-in.

How can you manage cookies?

On your first visit the site displays a cookie banner where you can make choices by category. Strictly necessary cookies are always active; all others can be accepted or declined. Your choice is saved for 12 months and you will be asked again after that. You can update your preferences at any time via the cookie link in the footer of every page.

Through your browser settings you can delete individual cookies or block all cookies. Please be aware that blocking strictly necessary cookies means the site will not work as intended, for example log-in may fail or you may be asked to enter a password on every page. Mobile browsers have equivalent settings under privacy or website data.

Do you work with third parties?

Yes, for specific functions we use established third-party services. Google Analytics for site analytics, Google Tag Manager for script management, Meta Pixel and TikTok Pixel for advertising performance measurement, Hotjar for user experience analysis and Trustpilot for reviews. Each of those parties has its own privacy policy which you can view on their respective websites.

We do not transfer personally identifiable data to these parties, only hashed or anonymised signals. For marketing cookies the process runs via a conversion API that is only active when you have opted in. You can block any individual third party through our cookie banner without affecting the rest of the site.

How long does each cookie last?

Session cookies expire as soon as you close your browser. Persistent cookies have a defined lifespan that ranges from 24 hours to 24 months depending on purpose. Login tokens last up to 7 days, with rolling refresh while you are active. Preference cookies last between 6 and 12 months so settings such as language and dark mode remain stable across visits.

Analytics cookies including the Google Analytics identifier last 24 months and are automatically refreshed on every visit. Marketing pixels typically expire after 30 to 90 days unless you click through to a related campaign, which resets the timer. Any cookie set by a third party is governed by that party's own retention schedule, which we surface on first interaction with their tag.

How do consent choices interact with your account?

Consent choices made in the cookie banner are stored alongside your device profile rather than your player account. If you log in on a new device or browser you will be asked again because the consent record cannot travel with you. Updating your account marketing preferences inside the platform changes which emails and SMS messages you receive, but it does not change the cookie consent profile for the current browser.

If you want to align both, update the cookie banner via the footer link at the same time as your account marketing preferences. Detail on how marketing data is handled overall sits on the <Link className="text-primary hover:underline" to="/privacy-policy">Donbet Casino Privacy Policy</Link> page.

How do cookies relate to responsible gambling?

We never use cookies to chase or re-engage players who have set deposit limits, taken a cool-off or self-excluded. When the responsible-gambling system flags an account for protection the marketing tag manager suppresses all behavioural targeting and dynamic remarketing for that browser as well as that account. Analytics cookies remain active so we can measure overall site health, but personalised marketing stops.

Players seeking a full overview of safer-gambling tools, cool-off and self-exclusion options should visit the <Link className="text-primary hover:underline" to="/responsible-gambling">Donbet Casino Responsible Gambling</Link> page. Free, confidential support is always available via GamCare on 0808 8020 133 and BeGambleAware.org.

How do we keep this policy current?

This Cookie Policy is reviewed whenever we add or remove a tag, a processor, or a feature that changes how data is collected. Material changes are notified through the cookie banner on next visit, asking you to renew consent. Minor edits, such as clarifying wording, are made silently with the revised effective date at the bottom of the page.

If you need to close your account or take a break, the <Link className="text-primary hover:underline" to="/close-account">Donbet Casino Close Account</Link> page covers the available options step by step. For questions about a specific cookie or third party email privacy@don-bet.net and we will reply within 30 days.